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Can't save screenshot on external drive again

You helped fix a bug previously that made it so the mac screenshot app could no longer save files on a external drive, it seem to be happening once again with the latest version. I noticed it a few day ago not sure when exactly it started happening again.

Status: Completed5 comments

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Comments5

  • Hachipoo Apps

    Team•

    Apr 15, 2025

    Think it was when you disable the floating thumbnail option for screenshot in the system app, it gives that error for the external drive!

    To fix:

    • Run the following in Terminal, this will reset your current macOS screen capture app settings: defaults delete com.apple.screencapture

    • Now set the external drive again as your screenshot destination using cmd+shift+5 setting (in screen capture app)

    • Take a test screenshot and it should work, but if you disable the floating thumbnail again it will pop up this weird macOS error, don't think Dockside has anything to do with it, as far as I can tell.

  • radfaraf

    •

    Apr 14, 2025

    I seem to have worked around it, setting it to the internal drive, and back to the external drive has it working which did not work to fix it before.

    • Hachipoo Apps

      Team•

      Apr 15, 2025

      I attached the old fix to the ticket for reference. It’s an odd issue.